Privacy policy

At Vodac we respect your privacy. This policy explains how we process the personal data we receive through this website and our contact channels, in accordance with Colombian Law 1581 of 2012, Decree 1377 of 2013 and other Colombian data protection regulations.

Data controller

Vodac, located at Cl. 53 #74-125, Medellín, Colombia. Contact email: info@vodac.co. Phone: +57 313 819 2870.

Data we collect

This site has no registration forms. We only process the data you voluntarily share when you contact us via WhatsApp, email or social media, such as your name, email, phone number, company and the details of your request.

Purposes

We use your data to:

• Answer your questions and consultation requests.
• Prepare and send commercial proposals.
• Manage the contractual relationship when you become a client.
• Send you information about our services, only with your consent.

Your rights

As the data subject you may access, update, correct and request deletion of your data, revoke your consent, request proof of that consent, be informed about how your data is used, and file complaints with Colombia's Superintendence of Industry and Commerce (SIC).

How to exercise your rights

Send your request to info@vodac.co with your name, the right you want to exercise and a way to contact you. We will answer inquiries within ten (10) business days and claims within fifteen (15) business days, as required by law.

Security

We apply reasonable technical and organizational measures to protect your data against loss, unauthorized access or misuse.

Third-party services

When you contact us via WhatsApp, email or social media, those services also process your information under their own privacy policies.

Changes to this policy

We may update this policy. Any changes will be published on this page with their update date.